1. What payment methods do you accept?
We accept Visa, Mastercard, American Express (Amex), PayPal, Google Pay (G Pay), Shop Pay, UnionPay.
2. How long does shipping take?
Orders typically take 15-20 days, while international shipping varies by location. You will receive tracking details once your order is shipped.
3. Can I return or exchange an item?
Yes, items can generally be returned or exchanged for any reason, but if the size issue is due to customer error, returns may not be accepted. See our Return Policy for more details.
4. Do you ship internationally?
Yes, we ship to select countries. Delivery times may vary depending on the destination.
5. How do I track my order?
Once your order is shipped, you will receive an email with a tracking number to monitor the progress of your delivery.
6. What do I do if my package is lost or damaged?
Please contact our customer service at [Insert Contact Info] if your package is lost or arrives damaged. We will assist you in resolving the issue.
7. How can I change or cancel my order?
If you need to make changes or cancel your order, contact us as soon as possible at sales@thetrendco.co. We’ll do our best to accommodate your request, but changes may not be possible if the order has already been processed.